Effective as of February 12, 2026
How we process your data in the new Simulados Pro app version
1. Scope
This Privacy Policy explains how Simulados Pro collects, uses, shares, stores, and protects personal data related to the use of the new app version on iOS and Android.
2. Data we may collect
Depending on how you use the app, we may collect:
Account data: name, email, and account identifiers.
Usage data: feature interactions, progress, preferences, and navigation events.
Technical data: device model, operating system, app version, device identifiers, language, time zone, and error logs.
Support data: content of messages sent to support.
Payments: we do not store full card numbers; subscriptions and purchases are processed by Apple and Google under their own policies.
3. Purposes of processing
We use personal data to: (i) enable access and authentication; (ii) provide educational features; (iii) personalize experience; (iv) provide support; (v) detect fraud and security incidents; (vi) comply with legal and regulatory obligations; and (vii) improve app performance and stability.
4. Legal bases
Where applicable, we process data based on: contract performance, legal obligations, legitimate interests, and consent (when required). You may withdraw consent in applicable cases, without affecting prior lawful processing.
5. Data sharing
We may share data with: infrastructure providers, analytics, support, and anti-fraud vendors; partners strictly necessary to operate the app; and public authorities when legally required. We require third parties to use data only for legitimate purposes and with appropriate safeguards.
6. Children and teens
The app may be used by students in an educational context. Where required by law, use by minors depends on representation, consent, or authorization from guardians and the institution responsible for the platform use.
7. Retention and deletion
We retain data for as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and defend rights. After that, data is deleted or anonymized, as applicable.
8. Security
We adopt reasonable technical and administrative measures to protect data against unauthorized access, misuse, loss, alteration, and destruction. No system is entirely risk-free, but we continuously work to reduce risks.
9. Your rights
Under applicable law, you may request access, correction, update, portability, anonymization, blocking, or deletion of data, as well as information about data sharing and review of automated decisions where applicable.
10. International transfers
Some providers may process data outside your country. In such cases, we adopt appropriate safeguards to ensure a level of protection compatible with applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available at this URL with its effective date.
12. Contact and privacy requests
For questions, data subject requests, or privacy matters, contact us at: contato@simulados.pro